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Support

 
Support for technology integration comes in many forms on the Orange City Schools' campus.  We have a full-service Technology Services department available to support your needs.  In addition, there are several technology coaches available in each building.  Finally, we provide support for hardware, software, and other technical issues as well as oversee all staff technology professional development.  
 
Hardware & Software Support 
If you are having an emergency and you cannot continue to teach or do your work, please call x2245. If your issue is not an emergency, your next line of defense is to visit our FAQs page. The FAQs page offers a number of solutions to commonly asked questions.   If you are still unable to resolve a technology issue, please contact a technology coach within your building.  A listing of technology coaches is below. Technology coaches are available for software troubleshooting and support and limited hardware issues. If a coach is unable to resolve your issue, please submit a request through ITDirect.  
 
Student Chromebook Repairs - students should take damaged chromebooks to the technology coach. A chromebook loaner will be provided while the student chromebook is being repaired.  The technology coach will enter the repair into ITDirect.
 

Technology Integration Specialists (Coaches)  
Nghia HarveyGrades K-2MHSext. 4315
Eddie EvansGrades 3-5 MHSext. 4115
Jake MillerGrade 6BMSext. 3433
Jenna DrozdGrade 7BMSext. 3418
Betsey LeeGrade 8BMSext. 3317 
Melissa Martin Grades 9-12OHSext. 2514
Joanna McNallyGrades 9-12OHSext. 2130
Katie GempelGrades 9-12OHSext. 2213

Our Technicians are available in your building throughout the week. Below is a listing of days and times.
 
TechnicianBuildingDaysTimes
Jake Kallio
 
 
 
OHS
OHS
MHS
Tech Svcs
M, T
W, R
W, R
F
7-11 AM
7-9 AM
9-11 AM
All Day

Brian Morelli
 
 
 
BMS
MHS
BMS
Tech Svcs
M, T
M, T
W, R
F
7-9 AM
9-11 AM
7-11 AM
All Day

Technology Services
Technology/Maintenance Bldg.
216.831.8600 x2245
 
 
ORANGE SCHOOLS  32000 Chagrin Blvd  Pepper Pike, OH 44124  |  PHONE: 216.831.8600  |  FAX: 216.831.8029 email
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