Remote Learning - Parent Resources

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Remote Learning - Parent Resources

Technology Information During Remote Learning

Parent Resources

During this unprecedented time we hope that you and your family are healthy and staying active. We appreciate the ease in which you have supported our temporary move to online learning.  Below are some information resources to assist in this transition.  
Chromebook Repairs/Password Reset - If your child's chromebook is not working, in need of repair, or needs a password reset, please submit a Technology Service Request. Include the inventory tag number (on the back of the device), student first and last name and grade level, in the request.   We will contact you within 24 hours via email regarding the request.

Technology - Safety and Security

  • If students receive a suspicious phishing email, please delete the email and report this incident through our Technology Service Requests.  We will evaluate the email for authenticity and provide guidance as to next steps. Additional resources from the FTC include Latest Scam Reports and How to Recognize and Avoid Phishing Scams.

  • Please remember, our IT staff, administrators, or teachers will never ask for login credentials via email or threaten to turn off access to school accounts if you don’t click on a link.

  • Students and parents should not expect to pay for, or provide a credit card for, access to school resources.

  • Content on district-assigned chromebooks is filtered by Securly.  If a student is using a personal (non-district-assigned) device to complete school work, be aware that content filtering is not active on personal devices.  Parents should closely monitor student online activities.  

  • Google Hangouts Chat has been blocked for student-to-student use.  Students can communicate with teachers via email, Google Classroom, and teacher-scheduled Google Meets. All Google Meets are scheduled by teachers.  Students are unable

    to initiate a Google Meet video chat.

  • Keyboards, but not screens, can be cleaned with antibacterial wipes.  Power off devices before cleaning, use a very slightly damp soft cloth or microfiber cloth on the screen, and dry gently. Please do not press on the screen.


NOTE: Students will be assessed the full cost to repair or to replace any chromebook due to intentional damage.   In addition, the Technology Fee does not cover chromebook chargers that are lost or stolen. 
Chromebook chargers can be purchased through the links below.


Support for students and their use of technology remains accessible as follows:

Moreland Hills Elementary 

  • Eddie Evans - 216.831.8600 x4115

Brady Middle School

  • Jenna Drozd -  216.831.8600 x3418
  • Betsey Lee - 216.831.8600 x3317

Orange High School

  • Jenna Drozd - 216.831.8600 x3418
  • Joanna McNally - 216.831.8600 x2134
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